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Last updated: 7 August 2026

Privacy Policy

This policy explains what personal data WPMint collects through this website, why, and what rights you have over it. It applies to wpmint.co.uk and any forms on this site.

Who we are

WPMint is a sole trader based in the United Kingdom, providing WordPress maintenance, security, and support services. For any questions about this policy or your data, contact hello@wpmint.co.uk.

What information we collect

We only collect personal data that you choose to give us, through the forms on this site:

  • Free Site Audit form: your name, email address, website URL, and any notes you add about your site.
  • Contact form: your name, email address, and the message you send.

We do not collect payment details through this website, and we do not use this site to track your browsing activity beyond what is described in our Cookie Policy.

How we use your information

We use the information you provide to:

  • Respond to your enquiry, audit request, or message;
  • Prepare and deliver the free site audit or a quote for services you've asked about;
  • Provide, manage, and communicate with you about an ongoing care plan or one-off service, if you become a client.

We do not use your information for marketing you haven't asked for, and we do not sell or rent your data to third parties.

Our legal basis for processing

We rely on legitimate interests to respond to enquiries you send us, and on taking steps at your request prior to entering into a contract when you request an audit or quote. Where you become a client, processing is necessary to perform that contract.

Who we share it with

We don't share your personal data with third parties for their own marketing purposes. To run this website and deliver our services, we use a small number of trusted service providers, each only given the access needed to do their job for us:

  • Website hosting and forms: SiteGround, our website host, and Fluent Forms with FluentSMTP, to receive and email us submissions from the Free Site Audit and Contact forms on this site.
  • Client site delivery: where you become a client, we use WPMU DEV's security, backup, and performance tools (Snapshot Pro, Defender Pro, Hummingbird Pro, SmartCrawl Pro), UptimeRobot for uptime monitoring, and whoisjson.com to check your SSL certificate's expiry date — all applied to your own WordPress site.
  • Analytics: if you've given us access to your site's own Google Analytics (GA4) property, we may use it to help monitor or report on your site's performance. We don't run analytics on wpmint.co.uk itself beyond what's described in our Cookie Policy.
  • Backups and file storage: Google Workspace/Drive, to store backups and working files related to your site.
  • Billing: Stripe, to process payment for your care plan or one-off service.
  • Internal task tracking: ClickUp, to track and manage the work we do for you.

We choose providers that take data protection seriously, and only share what each one needs to perform its function.

International transfers

Some of the providers listed above (including Google, Stripe, ClickUp, WPMU DEV, and UptimeRobot) are based outside the UK, and may process or store data outside the UK and European Economic Area (EEA). Where this happens, we rely on their compliance with UK-approved safeguards, such as the UK's International Data Transfer Addendum or the EU Standard Contractual Clauses, to ensure your data continues to receive an appropriate level of protection.

How long we keep it

We keep enquiry and audit form data only as long as needed to respond to you and follow up on your request, and client data for as long as you remain a client plus a reasonable period afterward for legal, accounting, or dispute purposes. We delete data we no longer have a reason to keep.

Cookies

This website does not currently set any non-essential cookies. See our Cookie Policy for details, including how this will be updated if we add analytics in future.

Your rights

Under UK GDPR, you have the right to:

  • Ask what personal data we hold about you, and get a copy of it;
  • Ask us to correct inaccurate data;
  • Ask us to delete your data, where there's no good reason for us to keep it;
  • Object to or restrict certain processing;
  • Ask for your data in a portable format.

To exercise any of these rights, email hello@wpmint.co.uk. You also have the right to complain to the UK Information Commissioner's Office (ICO) at ico.org.uk if you feel your data hasn't been handled properly.

Keeping your data secure

We take reasonable technical and organisational steps to protect the personal data you share with us against unauthorised access, loss, or misuse.

Changes to this policy

We may update this policy from time to time, for example as our services, tools, or legal obligations change. The date at the top of this page shows when it was last revised.

Contact us

Questions about this policy or your data can be sent to hello@wpmint.co.uk.

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